Refund Policy

Returns & Warranty Policy

• We’re confident you’ll be 100% satisfied with your purchase — but if you need to make a return, we’re here to help

• You may return an item within 7 days of purchase free of charge, provided the item is:

• In its original condition

• Unused

• Suitable for resale

• No returns will be accepted after 7 days 

• To request a return, please email us at: operations@elmian.com

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Warranty Coverage

• All our products are fully supported by the manufacturer’s warranty for the entire warranty period. Our warranty covers:

• Manufacturing defects

• It does not cover:

• Damage caused by misuse, improper handling, or wear and tear

• If a product is found to be faulty under warranty, it will be replaced with the same item. Refunds are not available for warranty claims.